Delivery Policy
Effective Date: May 22,2025
Website: https://www.ifscosmeticsllc.com
Owner: IFS Cosmetics LLC
1. Delivery Coverage
We currently deliver across the United Arab Emirates (UAE) and to select international destinations. Shipping availability and rates will be confirmed at checkout based on your delivery location.
2. Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next working day.
3. Estimated Delivery Time
Within the UAE:
- Standard Delivery: 1–3 business days
- Same-day delivery may be available in select cities (e.g., Dubai, Sharjah) for orders placed before 12:00 PM.
International Deliveries:
- Estimated Delivery: 5–10 business days
- Customs clearance may cause delays in certain countries.
Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or high-volume periods (e.g., sales, holidays).
4. Shipping Charges
- UAE Orders: Flat rate or free shipping on orders above a specified amount (e.g., AED 150).
- International Orders: Calculated at checkout based on destination and package weight.
All shipping charges are displayed at checkout before final payment.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.
6. Delivery Partners
We work with reliable logistics and courier partners, including Aramex, DHL, and Emirates Post, to ensure timely and safe delivery.
7. Delivery Issues
- If your order has not arrived within the expected delivery timeframe, please contact our support team at ifscosmetic2025llc@gmail.com or call us at +971544463341.
- If an incorrect address is provided during checkout, IFS Cosmetics LLC is not liable for undelivered or misdirected shipments.
8. Customs and Duties (for International Orders)
For orders shipped outside the UAE:
- Import duties, taxes, and customs fees may apply depending on the destination country.
- These charges are the responsibility of the customer and are not included in the product or shipping price.
9. Failed Deliveries
If a delivery attempt fails due to:
- Unavailability of the recipient
- Incorrect shipping information
- Rejection of delivery
Then the item may be returned to us, and re-delivery will be subject to additional shipping charges.
10. Contact Us
If you have any questions or concerns about our Delivery Policy, feel free to contact us:
IFS Cosmetics LLC
Email: ifscosmetic2025llc@gmail.com
Phone: +971544463341
Address: Al Jazeera Building Naif Deira Dubai, UAE
